Terms and Conditions
Welcome to elvaio.eu. By using this website, you agree to the terms outlined below.
Last updated: [May 13, 2025]
1. General Provisions
By accessing elvaio.eu, you agree to these Terms and Conditions. These terms govern the use of the elvaio.eu website and the purchase of products through it. By placing an order, you confirm your acceptance of these terms.
2. Intellectual Property
All content on this website, including text, images, and logos, is the property of elvaio.eu and is protected by copyright laws. It is strictly prohibited to copy, distribute, or use any content without our prior written permission.
3. Product Purchases
All prices include VAT. We reserve the right to change product prices at any time before the order is placed.
4. Payment and Shipping
Payment can be made via bank transfer, PayPal, or other available methods. For details, please refer to the [Payment] and [Shipping] pages. We are not responsible for delays caused by third-party logistics providers.
5. Liability
We are not liable for any direct or indirect damages resulting from the use of products if they are used improperly or not for their intended purpose.
6. Returns and Cancellations
You have the right to cancel your order or return a product within 14 days of receiving it. For more details, please refer to our [Refund and Returns Policy]. Certain product categories, such as underwear or customized items, are non-returnable in accordance with EU regulations.
7. Changes to the Terms
We reserve the right to update or modify these terms at any time. Changes take effect as soon as they are published on the website.
8. Governing Law
All disputes or disagreements shall be governed by the laws of Slovenia. In the event of a dispute, both parties will strive to reach an amicable resolution.
9. Liability Disclaimer for Uncollected Orders
By placing an order on Elvaio.eu, you agree that once a parcel is shipped and handed over to the courier, Elvaio.eu bears no responsibility if it remains unclaimed for any reason.
Tracking details are provided immediately after dispatch, and it is the sole responsibility of the buyer to monitor delivery status and arrange collection with the postal or courier service within the retention period.
10. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
📩 Email: hello@elvaio.eu
📷 Instagram: @elvaio.eu
elvaio.eu
ALONA KHARCHENKO
Email: support@elvaio.eu